We just returned from our first visit to Secrets Maroma Beach. This is the version of our website addressed to speakers of English in the United States. Answer 1 of 7: Hi, I'm wondering if anyone has photos of the gym at Secrets Maroma Beach or a description of it (ie. Will the swim up bar and, Hi, Noelia was our concierge and although we tried not to bother her for too much, she did a WONDERFUL job making herself available, and reacting to all of our in-room requests (we are really specific with our minibar wants - only water, sparkling water, and diet coke, no beer/drinks in room, feather pillows, an extra fan, high floor, etc...), and with making sure our room was serviced & turned down to our liking/schedule (I don’t know why, but turn down service is one of my favorite parts of the day… so welcoming)! Perfectly situated on the Yucatan Peninsula, Secrets Maroma Beach Riviera Cancun beckons along a shoreline recognized as a ‘World’s Best Beach’ by the Travel Channel. Tucked away on one of the most pristine and famous beaches in all of Mexico, this AAA Five Diamond Resort is the perfect setting for adult adventure, relaxation, romance and Unlimited-Luxury®. Back in 2013. Every employee is wearing a mask. Warm Regards, Daniela Hernández Social Media Coordinator Secrets Maroma Beach Riviera Cancún, Hotels near Secrets Maroma Beach Riviera Cancun, Secrets Maroma Beach Riviera Cancun Rooms, Playa Maroma Luxury All Inclusive Resorts, Playa Maroma 5 Star All Inclusive Resorts, Hotels near (PCM) Playa Del Carmen Airport, Can someone tell me Id the pool is in fact heated? Chetumal-Cancún Km. My husband and I just arrived home again on 9/12 after ten wonderful days (we arrived on 9/2), once again, at Secrets Maroma. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, Response from E-Concierge Secrets Maroma, Otro at Secrets Maroma Beach Riviera Cancun, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Review collected in partnership with this hotel, Dear traveler, Hope you can redeem your confidence on us and we have the opportunity to be your hosts in the near future. Unwind in one of the many private, secluded nooks throughout the sprawling, manicured grounds or refresh at the stunning 13,000 square foot Secrets Spa by Pevonia® through a combination of hydrotherapy and indigenous treatments. As you mentioned in your detailed review, our main lobby has been temporarily closed in order to avoid any agglomeration and as is common practice in the international hotel industry, when an area that operates 24/7 and 365 days a year is closed one takes advantage to do in-depth maintenance. See 17,317 traveler reviews, 16,443 candid photos, and great deals for Secrets Maroma Beach Riviera Cancun, ranked #2 of 7 hotels in Playa Maroma and rated 4.5 of 5 at Tripadvisor. We are pleased to hear that our cleaning staff was mentioned in your extensive review, as well as the service provided by our concierges. Response from E-Concierge Secrets Maroma, Otro at Secrets Maroma Beach Riviera Cancun Responded Aug 22, 2020 Appreciable Marc0831, That you have celebrated your honeymoon in 2013 with us and that you have decided to visit us again to celebrate your birthday … We very much appreciate the time you took out to share your opinion with our TripAdvisor community since our guests often tell us how helpful it is to read excellent past guests' comments before booking their own visit. Appreciable Marc0831, That you have celebrated your honeymoon in 2013 with us and that you have decided to visit us again to celebrate your birthday along with your group of friends is a true honor. Well words can not express how GREAT this week was. As you rightly state in your review, our staff does everything possible for our guests to have an incredible and memorable stay with us. Secrets Maroma Beach Riviera Cancun offers adults an extra measure of romance and sensuality in … Your suitcases are sanitized before being delivered to your room. Our. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Dear AlbuquerqueRedDevil, On behalf of the entire staff at Secrets Maroma Beach Riviera Cancun. We appreciate your pleasant and positive comments about the spa, specifically hydrotherapy. I have emailed them multiple times and they’re very prompt when responding. Also, our recognized AAA 5 Diamond Resort services are operating according to the regulations of the official authorities and under our new guidelines set by AMR’s own Clean Compete Verification Program and Cristal International Hygiene Standards, therefore our gym is closed. Since the Lobby was under construction for remodeling you are transported from the main entrance via Golf Cart to the original Preferred Club that is acting as the Lobby for check in. Secrets Maroma Beach Riviera Cancun has a relaxed - romantic concept, we regret that this concept has not been to your liking, but we will gladly take into account your comment about the entertainment activities. We look forward to having the pleasure of receiving you again here at Secrets Maroma Beach in the near future. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. In this review I will try to focus on how things have changed just for general information's sake. Sublime. Dear traveler, The pools are heated regularly in late November and early December. The bartenders will come up to you for your drinks. The swim up bar was closed and so was the, WOW!!! WiFi and parking are free, and this resort also features 2 outdoor pools. Live music is featured, as well as movie nights and theme party nights. Classes 10AM and 4PM Mon-Sat. We would like to highlight that, currently, all our recognized AAA 5 Diamond Resort services are operating according to the regulations of the official authorities and under our new guidelines set by AMR's own Clean Compete Verification Program and Cristal International Hygiene Standards, therefore, currently the, Dear Darolyn B, Dear AlbuquerqueRedDevil, On behalf of the entire staff at Secrets Maroma Beach Riviera Cancun. The preferred club has their own pool, which I thought Is amazing. PERSONAL FITNESS TRAINING (FIT) WORKSHOP Timezone:UTC October 22nd, 2017 8:00am - 5:00pm See More Close It is a pleasure to know that overall, you like the facilities and the Fitness Center. fitness center at secrets maroma solidaridad • gym at secrets maroma solidaridad • mini golf at secrets maroma solidaridad • playa maroma solidaridad • secrets maroma solidaridad • secrets maroma beach solidaridad • secrets maroma beach riviera cancun resort playa del carmen solidaridad • … Also, our recognized AAA 5 Diamond Resort services are operating according to the regulations of the official authorities and under our new guidelines set by AMR’s own Clean Compete Verification Program and Cristal International Hygiene Standards, therefore our gym is closed. ONCE AGAIN OVER THE TOP OUTSTANDING. See 17,331 traveler reviews, 16,465 candid photos, and great deals for Secrets Maroma Beach Riviera Cancun, ranked #2 of 7 hotels in Playa Maroma and rated 4.5 of 5 at Tripadvisor. Review collected in partnership with this hotel, Dear traveler, Secrets Maroma was a gorgeous resort to visit and I loved the outdoor gazebo to teach under. Dear traveler, Solidaridad, Q. Roo. As guests of Secrets Maroma Beach Riviera Maya, you can enjoy complimentary greens fees at the Gran Coyote Golf Riviera Maya, designed by Nick Price, & Riviera Maya Golf Club*, designed by Robert Trent Jones II. Also, is the. Also, I looks like the, We will be there September 5-13 in a preferred club swim out. Other. Beautiful, relaxing and SAFE property to visit! Featuring hot tubs, furnished terraces and mini-bars, the suites at this adult-only have flat-screen cable TV. You can also enjoy special pricing at El Cameleon Mayakoba Golf Course. Best Regards, Daniela Hernández Social Media Coordinator Secrets Maroma Beach Riviera Cancún. 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